Are Jeep Grand Cherokees Reliable Vehicles?
Posted at Tue, Apr 15, 2025 4:00 PM
The Jeep Grand Cherokee has been a favorite in the midsize SUV market for decades. Drivers love it because it offers off-road capability and everyday practicality. But when it comes to reliability, opinions are mixed. Some owners rave about its durability and comfort, while others report a few recurring mechanical issues.
If you're considering buying a new or used Grand Cherokee, you likely want to know whether it's a good long-term investment. In this guide, our team at Stivers Chrysler Dodge Jeep Ram (CDJR) will break down the factors that impact its reliability. We'll share owner experiences and common problems, the average cost of maintenance, and how it compares against the competition.
Jeep Grand Cherokee Reliability Ratings
Reliability ratings for the Grand Cherokee vary by year and model, with J.D. Power and Consumer Reports providing mixed reviews over the years. The SUV tends to do well regarding comfort and capability but often falls behind competitors in long-term reliability. RepairPal gives the Jeep Grand Cherokee a reliability rating of 3.5 out of 5, ranking it 15th out of 26 midsize SUVs. Maintenance costs are above average, and owners report these issues aren't necessarily catastrophic but may happen often.
Owner Experiences and Testimonials
Experiences from owners are a bit mixed. Some drivers praise the Grand Cherokee for its durability, while others mention issues with the Jeep's transmission, electrical systems, or engine. According to a survey by J.D. Power, many owners appreciate the vehicle's rugged build, smooth ride, and interior quality. However, issues such as transmission failures and electrical problems have also surfaced in forums and reviews.
What Are the Most Common Issues With the Jeep Grand Cherokee?
Current drivers often mention these Jeep Grand Cherokee reliability issues:
- Transmission: Some models, such as those from the early 2010s, have transmission issues.
- Electrical system: Owners point out issues with the infotainment system, power locking, and dashboard displays.
- Suspension: Control arms and bushings can wear out, which results in a rougher ride.
- Engine: Certain V-6 and V-8 engines have experienced oil leaks and misfires.
- Brake system: Some models have been recalled because of premature brake wear.
Cost of Ownership: Analyzing the Investment
The Jeep Grand Cherokee's maintenance and repair costs are higher than some competitors. The estimated maintenance cost is around $666 per year. While this is above the industry average for midsize SUVs, major repairs aren't as common. This means that routine maintenance can go a long way in extending the life span of your SUV.
Grand Cherokee vs. the Competition
The Grand Cherokee offers excellent off-roading and a more luxurious interior compared to the Toyota 4Runner, Honda Passport, or Ford Edge. However, Toyota and Honda models tend to score higher in terms of long-term reliability. If your priority is performance and design over sheer dependability, the Grand Cherokee is still a decent choice.
Jeep Grand Cherokee Reliability by Year
Here are J.D. Power's reliability ratings:
The least reliable years include:
- 2010: 74/100
- 2011: 74/100
- 2012: 71/100
- 2013: 78/100
- 2014: 72/100
- 2015: 74/100
- 2017: 80/100
- 2018: 77/100
- 2019: 79/100
- 2023: 77/100
Certain model years have a reputation for higher reliability, while others have experienced recalls and persistent issues. If you're looking for a used Grand Cherokee, choosing a well-maintained model from a reliable year can improve your experience.
Is the Grand Cherokee Right for You?
If you need a luxury SUV with excellent off-road capability and a powerful engine, the Jeep Grand Cherokee is certainly a good option. However, if reliability and low maintenance costs are your top priorities, you'll want to explore another option. Doing thorough research on specific model years and reviewing owner experiences can help you make the best choice.
FAQ: Jeep Grand Cherokee Reliability
Below are answers to some common questions about the Jeep Grand Cherokee.
Is the Jeep Grand Cherokee a Good Car To Buy Used?
Yes, but it's important to choose a reliable model year and make sure that the previous owner took good care of it.
How Many Miles Can a Jeep Grand Cherokee Last?
Many Grand Cherokees exceed 200,000 miles with the right maintenance.
What Are the Most Reliable Jeep Grand Cherokee Years?
2016, 2020, 2021, and 2024 are the most reliable model years, according to J.D. Power.
Why Do Some People Say That Jeep Grand Cherokees Are Unreliable?
Some owners report persistent issues with the transmission, electrical components, and engine, which has led to reliability concerns in certain model years.
What's the Most Common Problem With a Jeep Grand Cherokee?
Electrical issues are the most common, such as problems with the infotainment system, power windows, or battery. These may be caused by a faulty Integrated Power Module, wiring, or alternator. If you need help our Service Department is always available to assist with any issues that may arise.
How Much Does a New Jeep Grand Cherokee Cost?
The 2025 Jeep Grand Cherokee has a starting MSRP of $36,495, which can go up to $63,040, depending on the trim.
Test Drive the Jeep Grand Cherokee in Prattville, Alabama Today
Choosing the right dealership makes all the difference in finding a reliable Jeep Grand Cherokee. At Stivers CDJR, we offer a wide selection of new and preowned Grand Cherokees. We back all our vehicles with expert service and support well after you drive off the lot. Our team can help you find the perfect model for your needs and budget. Visit Stivers CDJR in Prattville, Alabama, today to explore our inventory and see the Jeep Grand Cherokee in person. Contact us to arrange a test drive and take it out for a spin to gauge its reliability for yourself.
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