Service advisor was Rungthip Fallon. She was very helpful and professional. Also Hope Conner was able to get warranty problem solved.
Dameon (Service), Gary (Tech) and Hope (Service Mgr) are always helpful!
i have purchased 2 trucks from Stivers in the last year. The first was a personal truck. My sales rep, Micah Hollis was great to work with. I decided to go back to see Micah when I need to get a company truck. Once again, Micah was great to work with, along with Shelby Parker and the rest of their team. I hope to have a long relationship with them.
Great service start to finish! Hope and Damien got me scheduled and in and out within the day! I always receive exceptional service at Stivers CDJR
A business is only as good as their employees. Hope is a great manager for Stivers Service and Damien is very helpful and he has great communication. I bring all four of my vehicles to Prattville based on the quality of work and the treatment they give their customers. Take the drive and you will be glad.
Shelby Parker, all personell at the dealership are friendy and helpful, in amswering my questions. Service advisor is Hope Conner
Hope Connor was great to work with. She listened to my problem and was ready to help. She is top notch. Johnny Ray Stringer January 12, 2022 Oil change Hope Conner was very professional and answered all my questions. Also Alicia was very helpful. On September 17, 2023 I had oil and filter service at Stivers. Angie Monismith was very helpful and thorough. Would recommend her and Stivers for service. Rank service 5 of 5. Johnny Ray Stringer
Always a pleasure taking my Jeep to Stivers in PRATTVILLE. Extremely professional team. Hope Connor is awesome!
Charlie Smith and Hope did a great job finding my “noise”. We have purchased our last 4 vehicles there and the sales and service is top notch! I will always recommend them and especially Charlie in the service department. Thank you guys for finding my noise (my diet coke bottle stuck under my seat )
Charlie Smith and Hope did a great job finding my “noise”. We have purchased our last 4 vehicles there and the sales and service is top notch! I will always recommend them and especially Charlie in the service department. Thank you guys for finding my noise (my diet coke bottle stuck under my seat )
I woke up Thursday morning not having the best day when My 2020 Jeep Cherokee started spewing oil And I needed to get My kids to school and get to work. I called Stivers before they opened and somebody picked up with a friendly attitude. They recommended I use Powell Wrecker Service. And within 15 minutes, My vehicle was being towed to the dealership. Damien Was my service provider and he took such good care of me getting my vehicle into the shop and providing a loaner car even though I was told I may not get one. My kids were late only by an hour and I was able to get to work smoothly. It took less time than I ever expected and am so appreciative. Hope finished up The service by keeping me informed and letting me know exactly what happened in the cost of it. Shelby did a great job making sure that everything ran smoothly for me. I was so impressed by the efficiency of this team and how well they provided service for my little hiccup in the day. I'll definitely recommend them to anyone having problems with their vehicle.
I recently made a phone call to STIVERS CHRYSLER DODGE JEEP RAM. I spoke with Service Advisor Damien Tyler, listing a number of things needing attention on my 2018 Dodge Ram. Damien accurately listed my requests and set up my appointment at a satisfactory time. When I arrived at my appointment, I was met by Service Manager Hope Connor, substituting for Damien who was not available due to illness. Hope quickly reviewed my Ram’s service needs and assigned the work to technicians. All requested service was performed in a timely and satisfactory manner. I am well pleased with the technical expertise and the conscientiousness of the staff at Stivers.